Menopause Taylor Privacy Policy
Thank you for visiting Menopause Taylor! We are delighted to help you manage your menopause your way.
Throughout this Privacy Policy, we use “I”, “we”, and “our” to refer to Menopause Taylor.
At Menopause Taylor, accessible from http://menopausetaylor.me (the “Site”), a major priority is your privacy. This Privacy Policy introduces how we collect and process data that relates, directly or indirectly, to you or your household (“Personal Information”), the purposes of such collection and processing, and the secure methods used to protect your Personal Information through our provision of products and services on the Site as well as our online store (together “Our Products & Services”).
Collected Information
We collect your Personal Information in order to deliver Our Products & Services that you request and continually improve our business functions. We collected your Personal Information through the following approaches:
● You give your Personal Information directly to us: We collect Personal Information when you create or modify your Menopause Taylor account, subscribe to our newsletter, contact us, and purchase Our Products & Services. We will not be able to offer you Our Products & Services or respond to your queries unless you provide your Personal Information.
● Other Personal Information is collected automatically by us: We collect Personal Information when you visit the Site, interact with or use Our Products & Services (including when you use your computer or other device), or contact us.
● Information we collect from other sources: we may obtain Personal Information about you from other sources, such as third-party providers.
Depending on the scope of your interaction with Our Products & Services, the categories of Personal Information we collect include:
● Contact information: Name, Email address, postal address, phone number, and other similar contact information.
● Credentials: Usernames, passwords, and other authentication and security credential information.
● Payment information: Payment information includes transaction time, transaction amount, transaction number, and the name of the relevant financial institution.
● Order Information: When you make a purchase or attempt to make a purchase, we collect details of products and services you have purchased from us, name, shipping address, phone number of the recipient, and other delivery information.
● Demographic information: Date of birth, gender, and other demographic information.
● Communication data: We may use the information you share with us to facilitate Our Services. This includes correspondence, worksheets, attendance, and number of live sessions. We do not record live sessions unless we have your express consent.
● Internet, Site, or other similar network activity: Internet Protocol (IP), browsing history, search and command history, communication with customer services, and other interaction history (such as keyboard or mouse-click information) related to how you interact with the Site. We also collect information related to the videos you watch on the Site.
● Computer and device information: such as device, application, or browser type and version, browser plug-in type and version, operating system, location, or time zone setting.
● Cookies information: As you browse the Site, we collect information about the individual web pages or products that you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. We collect Device Information using the following technologies:
● “Cookies” are data files that are placed on your device or computer which often include a unique identifier.
● “Log files” track actions occurring on the Site, and collect data (including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps).
● “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
When we talk about “Personal Information” in this Privacy Policy, we include reference to the above-listed information.
When we talk about “Personal Information” in this Privacy Policy, we include reference to the above-listed information.
How We Use Personal Information
In order to operate, offer, and improve Our Services, we need to collect and process your Personal Information. The purposes of collecting and processing are as follows:
● Offer Our Services: We use your Personal Information to operate and deliver Our Services, as well as process related transactions (including registrations, subscriptions, purchases, and payments).
● Measure, Support and Improve Our Services: We collect and process your Personal Information to measure usage, analyze performance, fix errors, offer support, improve and develop Our Services. This includes screening for potential risk and fraud (in particular, your IP address).
● Manage Our Business: We collect and process Personal Information the way any normal business does so we can properly manage what we do. We need to collect and process Personal Information to contact you and, for example, provide you with invoices.
● Comply with Legal Obligations: We collect and process Personal Information as required by applicable law and regulation.
● Communicate with You: We use your Personal Information to communicate with you and respond to your queries.
Cookies and Web Beacons
We use cookies and similar technologies (such as pixels) to provide, improve, protect, and promote Our Services. For the purposes of this Privacy Policy, we will refer to all of these technologies as “cookies.” Whenever you visit the Site, cookies allow the Site to do a number of things (like recognize your browser or store user preferences and other information). You can configure your browser to refuse cookies or to indicate when a cookie is being sent. However, some features or services on the Site may not function properly without cookies.
Note that cookies, tags, and other tools used by third parties do collect information about you and your visits to the Site and elsewhere on the Internet (including your preferences and browsing habits). If this information can be linked to you, we consider it Personal Information. Third-party advertisers (including social media platforms) may use such tracking technologies to collect or receive information from the Site and elsewhere. They use that information to serve advertisements likely to be of interest to you and to measure the efficacy of their advertisements.
How We Share Personal Information
Generally, we may share your Personal Information as described below to complete transactions, to offer
Our Services, or to protect our property or rights:
● with our service providers who host or maintain our Site, provide cloud services, host video clips, send emails, assist with customer support, provide market research or analytics, assist with order fulfillment, collect or publish customer reviews, or process payments. We share information with those Service Providers so that they can perform the activities listed above at our instruction or on our behalf (in which case they will handle Personal Information in the capacity of data processors or service providers under applicable data protection law).
● with marketing companies and social media platforms. We share information with companies that help us in our marketing efforts (including social media platforms, ad servers, and advertising networks). This includes allowing select marketing companies to place their own cookies or other tracking tools on our Site to track your activities, so that they may tailor and serve ads to you based on your activities (“Interest-based Advertising”). The information collected and stored by these marketing companies remains subject to their own policies and practices.
● with law enforcement, government bodies, and other officials in compliance with the law or legal process, and where required, in response to lawful requests by public authorities (including to meet national security or law enforcement requirements).
● with other parties as reasonably necessary to protect the rights, property, life, health, security, and safety of ourselves, the Site, Our Services, or any third party, including to enforce our policies.
● with other third parties we describe to you at the time you provide your Personal Information, for the limited purposes we disclose at such time.
● with other third parties at your express consent or at your direction.
● In the unlikely event that we sell our business, we may share your Personal Information as part of that transaction.
Your Choices
Marketing Communications
You can opt out of receiving our newsletter and/or promotional emails by clicking on their unsubscribe links or by sending an e-mail to us at clientsupport@menopausetaylor.me. Please note that your opt out is limited to the e-mail address you have used, and will not affect subsequent subscriptions or non-promotional communications, such as those about your account or transactions.
Cookies, Analytics, and Advertising Tracking Tools
As noted above, we and our partners automatically collect information about your devices and online interactions using tracking technologies like cookies, pixels, and web beacons, across time and across different platforms. You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. Options you select and choices you make are browser-, website-, and device-specific. If you clear your cookies, you will need to set your preferences again. There are other tools available to you besides your browser settings. These tools allow you to determine the kinds of cookies you let the Site place on your browser. One of these tools is on the Network Advertising Initiative (“NAI”) on the NAI’s website: https://optout.networkadvertising.org/.
Additionally, certain browsers may provide settings that give a command to websites that you do not want to be tracked. These settings could be either “Do Not Track” or “Global Privacy Control” settings. The Site will react to these settings by stopping the placement of any cookies which are not necessary for the operation of the Site.
Retention of Personal Information
We will only keep your Personal Information for as long as necessary for its intended purpose. This includes satisfying any legal, accounting, or reporting requirements.
Children’s Personal Information
We do not knowingly collect, use or share information from children under the age of 13.
Data Security
We take reasonable measures designed to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the internet is never completely secure. We cannot guarantee the security of your information collected through our Site or Our Services.
Your Privacy Rights
Pursuant to certain country or state laws (for example, California Civil Code Section 1798.100 et. seq), if you live in a location with a specific privacy law, you may request certain information about the type of your Personal Information we share with third parties for direct marketing purposes and the identity of any such third party. Once per calendar year, residents of certain states may request this information by contacting us as set forth below.
Additionally, these states may provide their residents a number of rights as they relate to Personal Information. These are the “right to know,” the “right to correct,” the “right to delete,” and the “right to opt-out.”
Right to Know. You may request that Menopause Taylor provide you the categories of Personal Information we have collected about you: categories of sources from which the Personal Information is collected, categories of Personal Information that Menopause Taylor sold or disclosed for a business purpose, categories of third parties to whom the Personal Information was sold or disclosed for a business purpose, and the business or commercial purpose for collecting or selling Personal Information. Please note that much of the information you can request is already included in this Privacy Policy.
You may also request Menopause Taylor provide you with specific pieces of your Personal Information. However, if your information includes another individual’s Personal Information, in order to protect that person’s privacy, we may withhold those specific pieces of Personal Information.
Right to Correct. You may request that we correct, update, or modify your Personal Information. However, requests to correct Personal Information are usually limited to Personal Information which you have provided directly to us. Also, if the existing Personal Information is accurate, we will maintain it as is.
Right to Delete. You may request that we delete any of your Personal Information we hold, subject to certain exceptions permitted by applicable privacy laws (including information necessary to complete a transaction or pursue legal obligations).
Right to Opt-Out. You have the right to opt-out of any profiling or automated decision-making (however, only to the extent we engage in such automated processing activities). You also have the right to opt-out of the sharing of your Personal Information for cross-contextual behavioral advertising. Please see the section above on managing cookies and similar tools above.
Non-discrimination. Menopause Taylor will not discriminate against you for exercising any of your rights under this title including (but not limited to): denying you access to goods or services; charging different prices or rates for products or services (including through discounts, benefits, or imposing penalties); providing a different level or quality of goods or services; offering a different price or rate for goods or services, or offering a different level or quality of goods or services.
How to Exercise Your Privacy Rights
We may deny certain requests, or fulfill a request only in part, based on our legal rights and obligations. Eligible individuals may request to exercise their privacy rights by submitting a request by either emailing us at clientsupport@menopausetaylor.me.
We will take reasonable steps to verify your identity prior to responding to your requests. The verification steps may vary depending on the sensitivity of the Personal Information and whether you have an account with us.
You can designate an authorized agent to make a request on your behalf by following the same steps described above. When your authorized agent submits a request, please make sure they note in the request that they are your authorized agent.
European Privacy Rights
This Section of our Privacy Policy applies solely to visitors and users who are located in the European Economic Area (“EEA”) or the United Kingdom (“UK”). For the purpose of EEA and UK data protection laws, we act as controller in connection with the Personal Information described in this Privacy Policy. Along with the rights and obligations already set out in this Policy, the following disclosures and rights will apply to our EEA and UK visitors and clients.
Legal Basis for Processing. We will only use Personal Information where the applicable law allows us to do so. Where necessary, we will rely on the following lawful bases:
● Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to perform a potential or existing contract with you.
● Where we need to comply with a legal or regulatory obligation.
● Where you opt-in to receive cookies or otherwise provide consent for marketing and other data processing. If we use this basis for processing, we will obtain your consent in advance. You have the right to withdraw your consent or refrain from granting your consent.
Your additional rights will vary depending on your location. These rights may be subject to exceptions and certain limitations under the applicable law. In certain circumstances, you have the following rights:
● The right to restrict processing: You have the right to block or suppress further use of your Personal Information. When processing is restricted, we can still store your information (for example, we keep lists of people who have requested discontinued use of their information). We will stop using the Personal Information for the purpose you have requested as part of your objection. However, not all objections are valid. If you request a restriction which is not required by law, we may decline your request. For example, you cannot request that we do not use Personal Information relevant to our contractual obligations.
● The right to object: You have the right to object to certain types of processing, in particular processing based on our legitimate interests. You also can object to use of your information for direct marketing purposes (including profiling related to such direct marketing). However, not all objections are valid. If you object to processing which the law doesn’t provide a right to object, we may decline your request. For example, like the limitation of requesting restrictions, you cannot object to the use of Personal Information where it is necessary for us to carry out our contractual obligations to you.
● The right to refuse or withdraw consent: Where we use consent as a basis for processing, you have the right to refuse to provide or to withdraw your consent to future processing of your Personal Information.
If you wish to exercise any of these rights, or if you have any questions or concerns regarding our processing of your Personal Information, please contact us at clientsupport@menopausetaylor.me.
Changes to this Privacy Policy
We reserve the right to revise and reissue this Privacy Policy at any time. Any changes will take effect immediately upon posting of the revised Privacy Policy. Your continued use of Our Service indicates
acknowledgment of the Privacy Policy in effect at the time. If the changes are material, we may provide additional notice.
Contact Us
If you have any questions, concerns, or comments regarding this Privacy Policy or any of our privacy practices, please contact us via email at clientsupport@menopausetaylor.me. We will seek to address any questions, comments, or complaints as soon as possible.